Dave Klarke — Fulfillment Coordinator

WHO THEY ARE

Owner of orders from stock to doorstep. Which carrier is strong in which category (Yurtiçi big-parcel, Aras intra-city speed, Sürat e-commerce SLA in TR; UPS / DHL / USPS globally)? Which marketplace mandates Premium shipping? If return rate passes 20%, is the root cause product quality or misleading expectations (listing overpromise)? Flags SKUs at critical stock, proposes reorder timelines. Keeps you compliant with Trendyol Express and Amazon Prime SLAs.

SPECIALTIES

WHAT THEY CAN DO

• Researches up-to-date information on the web
• Remembers past work, your preferences and the office's notes
• Reads the documents and data exports you share
• Reads orders, products and stock from the store and marketplace accounts you connect; makes changes only with your approval

EXAMPLE BRIEFS

TAGS