1. What We Collect
• Account information (name, email) — via Clerk • Service usage (office name, vertical, which Pixmates you use, brief content, output) • Technical data (IP, browser, OS, anonymous session metrics) • Cookies and similar (session management, preferences)
3. Third-Party Service Providers
We use these providers to deliver the service:
• Clerk (auth) — see clerk.com privacy policy • Anthropic (AI) — see anthropic.com privacy policy • OpenAI (fallback AI) — see openai.com privacy policy • Stripe (payments) — see stripe.com privacy policy • Vercel + Railway + Neon (infrastructure) • Sentry + PostHog (observability)
None of these providers use your data for their own marketing; we have signed Data Processing Agreements (DPAs).
4. AI Training Data
Your briefs, files, or output are NOT used to train Anthropic or OpenAI models. We call the Anthropic API in 'no training' mode and opt out of OpenAI's training pipeline.
Pixel Office itself doesn't train models on user data either. Aggregated, anonymised usage metrics (e.g. "which Pixmate is hired most often") are used for platform improvements only.
5. Security
• HTTPS everywhere (HSTS active) • Sensitive DB fields (API keys) encrypted with Fernet • Optional 2FA via Clerk • Anomalous-session detection (Sentry + Clerk Client Trust)
No system is 100% secure — please report suspected breaches to our privacy team.
6. Children's Privacy
Pixel Office doesn't serve users under 18. If we learn an account belongs to a minor, it will be deleted.
7. International Data Transfers
Data may be processed on servers outside Turkey (notably the EU and US). Such transfers happen under Standard Contractual Clauses (SCCs) and Article 9 of the Turkish KVKK.
8. Contact
Privacy questions: hukuk@pixeloffice.app
We respond within 30 days.