Help center

The dial decides whether jobs that write to the outside world (email, message, post, payment) and credit spending you did not ask for check with you first. There are three modes:

Ask

The job stops when it is ready and waits for your approval. If you approve, it runs exactly as you saw it; if you reject, the job does not run.

Notify

The job runs, then you get a notification and it lands in the “while you were away” log.

Autonomous

The job runs without asking. It is capped by a weekly credit budget; when the budget runs out it falls back to Ask on its own.

Default: everything that writes to the outside world is Ask; you can switch each job type to Notify or Autonomous. Video renders, refunds and repository access are never done without asking, in any mode. Internal work such as drafts, reports, documents and research runs without approval, and the result comes to you when it is done.

Set your dial · “While you were away” log

Your plan’s credits are one shared pool for the office: every Pixmate spends from it, and the number of Pixmates does not change the price.

Each brief spends a fixed number of credits from the pool by the answer level you pick: Junior 2, Expert 3, Professor 15 credits.

The “≈ N jobs” line on plan cards shows how many Junior- or Expert-level jobs the plan’s credits cover. It is an estimate: multi-step plans spend credits per step, and image and video generation cost extra.

• The trial starts with 100 free credits and no card; during the trial replies come at the Junior level.
• Your first few turns with your coordinator and the setup interview are free. Work your coordinator hands to a specialist spends credits as usual.
• A job that stops halfway because of an error is not billed.
• If you run out, you can buy extra credits ($20 for 600 credits) or upgrade your plan. Pricing

You can send work to your office from a messaging app, and the reply comes back to the same chat. Connections live in the integration cards on your Profile page. If a card is missing, that channel is not open for your office yet.

Telegram

Create a bot with @BotFather and paste its token into the Telegram card (office admin). Then message the bot: every message starts a job, and “/name” sends it to a specific Pixmate. In groups the bot only steps in on “/name” or when you reply to it.

WhatsApp

Get a link code from the WhatsApp card and send the message from the link that opens; your number is tied to the office. The code is valid for 10 minutes. One-to-one chats only.

Slack

Press Connect on the Slack card and pick your workspace (office admin). Mention the bot or message it directly; the “/pixel-office” command also starts a job.

Microsoft Teams

Coming soon: the Teams bot is not switched on yet. When it is, you get a link code from the Teams card and send “link” followed by the code to the Pixel Office bot; in channels and groups you will need to mention the bot.

Replies to a chat you already talk in go out without approval. The first message to someone new comes to you for approval. You approve on the web, on the Approvals page; if Telegram or Slack is linked as an approval channel, the card also arrives there with buttons so you can approve or reject from the chat.

Link an approval channel

An inbound webhook lets another system (a form, a payment, an email rule) wake up a Pixmate in your office.

1. On the “Inbound webhook” card on your Profile page, pick which Pixmate runs and write what it should do (e.g. “Summarise the new form response and draft a reply to the customer”), then press “Add inbound webhook”.
2. Copy the address and the signing secret. The secret is shown only once; if you lose it, use “Rotate secret” to get a new one.
3. The sending system adds two headers to every request: X-Pixel-Timestamp (unix seconds) and X-Pixel-Signature (sha256= followed by the HMAC-SHA256 of the timestamp, a dot and the raw body). Unsigned requests are rejected.
4. The incoming body is added to the brief as data, not as instructions. Anything that writes to the outside world still follows your dial.

Limits: the cooldown you choose on the card (at least 1 minute), 10 runs per Pixmate and 100 per office each day, and a body of at most 64 KB. Requests with a timestamp older than 5 minutes are rejected.

Recipe: Typeform

1. In Typeform, open your form: Connect → Webhooks → “Add a webhook” and paste the hook address.
2. In the webhook’s “Edit” settings, paste the hook secret (it starts with whin_) into the Secret field, save and switch the webhook on.
3. Try it with “Send test request”. Typeform is verified with its own signature (Typeform-Signature); since it sends no timestamp, the same delivery arriving twice within 24 hours is ignored.

Recipe: Gmail (forwarding with Apps Script)

1. In Gmail, create a label called “pixel” and use a filter to add it to the emails you want sent to Pixel Office.
2. Open a new project at script.google.com, paste the code below and fill in KANCA_ADRESI (hook address) and SIR (secret).
3. Under Triggers, add a time-driven trigger for the “gonder” function that runs every 5 minutes.

const KANCA_ADRESI = 'https://…/api/hooks/in/<kimlik>';
const SIR = 'whin_…';
function gonder() {
  GmailApp.search('label:pixel is:unread', 0, 10).forEach(function (t) {
    const m = t.getMessages().pop();
    const govde = JSON.stringify({
      from: m.getFrom(), subject: m.getSubject(), date: m.getDate(),
      text: m.getPlainBody().slice(0, 6000),
    });
    const ts = String(Math.floor(Date.now() / 1000));
    const imza = Utilities.computeHmacSha256Signature(ts + '.' + govde, SIR)
      .map(function (b) { return ('0' + (b & 0xff).toString(16)).slice(-2); }).join('');
    UrlFetchApp.fetch(KANCA_ADRESI, {
      method: 'post', contentType: 'application/json', payload: govde,
      headers: { 'X-Pixel-Timestamp': ts, 'X-Pixel-Signature': 'sha256=' + imza },
      muteHttpExceptions: true,
    });
    t.markRead();
  });
}

Send work to your office from Zapier or Make

1. Create a key in the API keys section of your Profile page (office owner only).
2. In Zapier use “Webhooks by Zapier”, in Make use “HTTP → Make a request”, to POST to /api/v1/runs; put the key in the X-API-Key header and give the Pixmate and the brief in the body.
3. When the job finishes you can read the result with the same key. Details and examples: Developers page

Send from your office to Zapier or Make

1. Copy the “Catch Hook” address from Zapier, or the “Custom webhook” address from Make.
2. On the “Outgoing webhooks” card on your Profile page, add a name and this address; try it with “Send a test request”.
3. Ask the Pixmate to send its result to this target. A Pixmate can only send to saved targets and cannot see the address; every send goes through an approval card and, depending on your dial, may be held briefly so you can undo it.

Shopify events

If your Shopify store is connected, “Shopify: new order” and “Shopify: stock fell below threshold” can be chosen on the Triggers screen. The Pixmate runs as soon as the event arrives, without waiting for the hourly check.

The stock trigger runs once when a product reaches the threshold; it does not repeat for the same product until the stock rises and falls again, and each product opens its own job. On the order trigger you can set the cooldown to 0. The daily run limit (10 per Pixmate) applies to both; customer names, emails and addresses are not added to the order information.