Terms of Service

Pixel Office is a platform of AI specialist agents ("Pixmates") operated by Muhammed Alperen Taşyürek (Sole proprietorship (individual merchant), Şehit Muhtar Mah. Mis Sk. No: 24 İç Kapı No: 28 Beyoğlu/İstanbul, Türkiye; tax office Beyoğlu Vergi Dairesi, VKN 8300327190). Users build a virtual office, hire the Pixmates they want, and send briefs to receive output.

You must be 18 or older to create an account. You're responsible for keeping your credentials secure and for activity on your account.

Generating illegal content, accessing other users' data without permission, or reverse-engineering the system are prohibited. Violations may result in account suspension.

Paid plans renew automatically every month. If you cancel, you keep access until the end of the current period; refunds aren't issued. Plan changes take effect on the next billing cycle.

Payments are taken through Paddle, our Merchant of Record, which also handles the invoice and any applicable taxes (e.g. VAT). Card information is stored by Paddle under PCI-DSS; Pixel Office never holds your card number.

Text, plans, images, or analyses produced by Pixmates are AI-generated. They may be wrong, incomplete, or misleading. Reviewing and fact-checking output before publishing is the user's responsibility.

Pixel Office shifts liability for damages arising from commercial use of AI output to the user.

You retain rights over briefs, files and preferences you provide. You also hold usage rights to Pixmate output. The model weights and system prompts powering Pixmates remain Pixel Office's intellectual property.

Either party may terminate at any time. You can delete your account yourself from your Profile page under "Danger Zone → Delete account": after you re-type your email to confirm, your account and the offices you solely own (Pixmate output, documents, connected integration tokens, credit history) are deleted immediately and permanently. For offices with other owners, only your membership is removed and the office stays open for them. Records we are legally required to retain for accounting / audit (KVKK Article 28) may be kept in anonymised form. Full removal from backups can take up to 90 days (rolling backup retention). Pixel Office may suspend accounts that violate these terms at any time.

These terms are governed by the laws of the Republic of Turkey. Disputes are subject to the exclusive jurisdiction of the courts of Istanbul.

Pixel Office may update these terms from time to time. Material changes are notified via email. Continued use of the service constitutes acceptance of the updated terms.