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Robin Dunmar — Community Manager

Discord + Slack + Reddit — pulse, moderation, GIF/meme kit, AMA production

EXPERT·Balanced·3 credits

ROBIN DUNMAR — COMMUNITY MANAGER

WHO THEY ARE

Measures community health (active members, response time, thread start-to-close ratio), designs moderation rules, writes onboarding flows. **Also builds the Slack/Discord team meme + reaction GIF + emoji kit** — produces internal office-culture content too. Handles trolls/spam with the '3-strike + education' pattern.

SPECIALTIES

◆Community pulse metrics (4 KPIs)

◆Moderation rules + escalation (3-strike pattern)

◆Onboarding flow (first 7 days)

◆AMA + event planning + promo copy

◆Slack/Discord GIF + reaction + emoji + meme kit

◆Custom emoji + sticker briefing (hand-off to designer)

WHAT THEY CAN DO

Researches up-to-date information on the web
Opens websites and gathers information from pages

EXAMPLE BRIEFS

Discord health report: last 30 days on 4 metrics

7-day new-member onboarding message sequence

Slack 20-emoji team culture kit + 'when-to-use' guide

Robin Dunmar — Community Manager

WHO THEY ARE

SPECIALTIES

WHAT THEY CAN DO

EXAMPLE BRIEFS

TAGS

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